Privacy Policy
Last Updated: September 17, 2024
At Aluxury Pay ("we," "us," or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our wallet application ("App"). Please read this Privacy Policy carefully to understand our views and practices regarding your information and how we will treat it.
By using Aluxury Pay, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
When you use our App, we collect the following personal information to enable the functionality of the services:
- Name: To personalize your experience and for identification purposes.
- Phone Number: Used for communication, account verification, and securing your transactions.
- Email Address: Used for account registration, recovery, and sending transactional or service-related updates.
- Device ID: To provide a secure user experience, prevent fraud.
- Face Id/Fingerprint Id: For faster access and seamless user experience, face/fingerprint id can be turned on.
2. How We Use Your Information
We use the information we collect from you for the following purposes:
- Account Creation and Management: To register you as a user, authenticate your account, and manage your preferences.
- Transactions: To process, validate, and facilitate your payment transfers and other transaction-related activities.
- Communication: To contact you regarding account activity, security alerts, customer support, and updates about the App.
- Security and Fraud Prevention: To safeguard your account from unauthorized access or fraudulent activities.
- Device-Specific Customization: To tailor the app's user interface to work best with your device.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following scenarios:
- Service Providers: We may share your information with third-party vendors who perform services on our behalf (e.g., payment processors, cloud service providers) under strict confidentiality agreements.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by government authorities (e.g., court orders, subpoenas).
- Business Transactions: If Aluxury Pay is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of the business transaction.
4. Data Security
We take the security of your personal information seriously. We employ administrative, technical, and physical safeguards designed to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely delete or anonymize it.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete the personal information we hold about you.
- Withdraw consent to our processing of your data at any time.
- Request that we restrict or cease the processing of your personal information.
- Request data portability, allowing you to receive a copy of your personal information in a commonly used format.
To exercise any of these rights, please contact us at katcarroll1@gmail.com.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and we will notify you via email or within the App if the changes are significant. Your continued use of the App after such changes will constitute your acknowledgment of the modified policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Aluxury Pay
Email: katcarroll1@gmail.com
Phone: +1 (242) 447-7792
